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Sioux City Times

Friday, November 15, 2024

Debit/Credit Card Service Fee

For those who pay with a debit or credit card, our 3rd party credit card provider will be increasing their customer service fees as of Saturday, October 1, 2022. The increase will be 25¢.  This will be for customers who pay their utility payments online, over the phone, or in the office. We apologize for the inconvenience, but would like to remind everyone that we do offer a free automatic payment option. If you are interested in going to paperless billing, we do offer email billing as well. Please click the links below for more information. Thank you!

ACH Authorization form

Email Billing form

Original source can be found here.

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